NDIS Verification Audits vs. NDIS Certification AuditsJune 9, 2022
When comparing NDIS Verification Audits and certification audits, there are some important differences between the two. While the price of an audit varies depending on the size of the organisation, type of services offered, and risk level, the results for both types of inspections are usually the same.
An audit can cost anywhere between $500 and $10,000. Although there is no passing or failing grade, an organisation that has passed an NDIS audit is likely to provide excellent quality services to participants of the scheme.
Types of NDIS Audits
The main difference between these two types of inspections lies in the scope and frequency of the audit.
- A Verification Audit is smaller and less complex, examining a provider’s policies, practices, and documentation.
- Certification Audits are more extensive, requiring more documentation and evidence to demonstrate that a business meets the standards required for accreditation.
Both types are essential to NDIS compliance. To understand which audit is best for your business, consider the following comparison.
Audits Highlight Non-Conformances
While certification audits are more thorough, the NDIS Verification Audits will only include one individual’s file, and the principle of sampling does not apply to the person’s interview and file.
Therefore, if the person does not want to participate in an audit, they must document their reason for not participating. The results of an audit highlight non-conformances and a Corrective Action Plan is required. The Approved Quality Auditor will also provide a quote based on the scope of the audit.
NDIS Services & Supports
The NDIS Practice Standards apply to the provision of NDIS services and supports. Registered providers must meet these standards to remain eligible for NDIS funding. The NDIS Practice Standards are divided into modules. They reflect the laws and practices that providers must comply with. In addition, the Community Sector has developed techniques for managing quality.
Auditors expect providers to apply these techniques. They also expect providers to use these techniques to ensure the quality of their services. The differences between Certification and NDIS verification audits are critical to the quality of services. Certification audits assess an organisation’s ability to meet NDIS Practice Standards.
Verification Audits are required for registered providers that provide lower risk/complexity support. However, many providers have professional regulations, which means they must meet certain standards and continue to undergo monitoring to ensure their practice is compliant. The NDIS Commission recommends that only registered providers participate in certification and verification audits.
NDIS Practice Standards
A verification audit assesses an organisation against the NDIS Practice Standards and requires two stages: the initial document review and the physical on-site assessment. Then, if there are any issues, a verification quality audit will identify and investigate them. It is important to understand the difference between these two types of audits. The differences between Verification and Certification audits are clear.
Verification audits are smaller, desktop audits performed by an independent third party. A certification audit is a full audit that involves a site visit and interviews with carers. It involves evidence regarding policies, procedures, and staff qualifications.
Certification audits are more rigorous, involving a visit to a facility, but do not require face-to-face contact. It is typically conducted every three years.
NDIS Certification and Verification Audits Made Easy!
Fronto Advisory can connect you with an NDIS Approved Quality Auditor for your NDIS Verification or Certification audit, whether you are a new provider or an established provider seeking re-registration. Their knowledgeable team will assist you throughout the procedure.
Call them today at 1300-504-886 or visit their website and request a call back.